SeaTech

SeaTech ApS
Norvangen 3D
4220 Korsør
Denmark
+45 58374711
DK 13596530

Payment

All amounts stated on the website are in Danish kroner (DKK), excluding VAT and delivery costs.
SeaTech accepts online payments with: [Dankort, Visa/Dankort, Visa, MobilePay Online, or regular bank transfer].
We do not charge any transaction fees on your purchase. Payment for the order will only be withdrawn from your account once the item has been shipped, unless otherwise agreed or stated in your order.
SeaTech uses a secure payment server that encrypts all information, which means the connection is completely secure.

Delivery

We deliver goods within Denmark, Greenland, the Faroe Islands, Sweden, Norway, Germany, and Poland.
The delivery time for your order is normally 1–3 business days; for international deliveries, it may take several days depending on the chosen carrier and service. Orders placed during weekends or public holidays will be dispatched on the next business day.
For weekday orders placed before 12:00 (noon), we strive to ship the item the same day. In special cases where delivery times are extended, we will notify you by email.
We deliver to both private and business addresses. All items are delivered by PostNord or TNT, depending on your preference.

Returns and Right of Withdrawal

You have 14 days of full return rights on items purchased from our webshop. The period is calculated from the day you receive your order. Return costs are borne by the customer.
Withdrawal must be reported to us no later than 14 days after purchase, and the order must be in our possession no later than 4 days after you have notified us that you wish to exercise your right of withdrawal. Notification must be given by email to webshop@seatech.dk
, where you must clearly state that you wish to use your right of withdrawal.

The condition of the item is subject to assessment by SeaTech ApS. If the item has been tested beyond what is necessary to determine its nature, properties, and functionality, it is considered used and of reduced value. This means that if you cancel the purchase, you may receive only a partial refund or no refund at all.

Warranty / Right to Claim

In accordance with the Danish Sale of Goods Act, private customers are generally entitled to a 2-month warranty period, and businesses are entitled to one year. The warranty covers defects in materials and/or manufacturing. Claims must be reported to SeaTech within a reasonable time after receiving the item. One month is considered a reasonable period, unless otherwise agreed.

The warranty does not cover faults or damage caused by incorrect use of the product. Certain products, such as magnetrons, MICs, and components that have been soldered, cannot be returned. We do not accept parcels sent cash on delivery.

Warranty claims must be sent to our warehouse:
SeaTech ApS
Norvangen 3D
4220 Korsør

Privacy Policy

When you purchase an item and provide your information, we receive customer data. As the data controller, we process your personal information securely and confidentially. Your personal data will only be used and stored for the purposes for which it was collected.

We use third parties to process some of our data, for example in our shipping management, which is not developed by SeaTech. We have entered into data processing agreements with our partners as a guarantee that they comply with applicable regulations on the protection of personal data.

Complaints

You can contact us by email at webshop@seatech.dk
if you wish to get in touch, have questions, or want to file a complaint. If you have a complaint and we are unable to resolve the issue together, you can make use of one of the following options for filing a complaint: